Privacy Policy

1. Introduction

Zorella Workforce ("Zorella Workforce," "we," "us," or "our") respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store, protect, and disclose personal information when you visit our website, submit a business inquiry, apply to join our talent network, or communicate with us.

Zorella Workforce focuses on remote staffing, talent sourcing, outsourcing, and business support services, including executive assistance, administrative support, customer support, and business operations support.

We aim to process personal information fairly, transparently, securely, and only for legitimate purposes.

By using our website or submitting information through our forms, you acknowledge that you have had the opportunity to read this Privacy Policy. Where consent is the applicable legal basis for processing, we will seek consent as required by law.

2. Who We Are

Zorella Workforce is a remote staffing, talent sourcing, outsourcing, and business support brand being developed to serve businesses and remote professionals.

For questions about this Privacy Policy or the handling of your personal information, contact us at zorellaworkforce@gmail.com.

We will identify the appropriate data controller or other responsible entity where necessary, depending on the applicable legal requirements and the final business structure.

3. Personal Information We Collect

The information we collect depends on how you interact with our website and services.

A. Business Inquiries

If you represent a business or are interested in our services, we may collect information such as:

• Your name.
• Business email address.
• Telephone number, if requested.
• Company or organisation name.
• Job title or professional role.
• Information about your staffing or outsourcing requirements.
• Information about the services you are interested in.
• Other information you voluntarily provide through our Business Inquiry Form or subsequent communications.

We use this information to understand your requirements, respond to inquiries, and assess potential business engagements.

B. Talent Acquisition Applications

If you apply to join our talent network, we may collect information such as:

• Your name.
• Email address.
• Telephone number, if requested.
• Professional experience.
• Skills and qualifications.
• Employment history.
• Professional portfolio or profile links.
• Preferred role or area of specialisation.
• Availability and other application details requested in our Talent Acquisition Form.

We use this information to review applications, maintain relevant talent records, and consider applicants for suitable opportunities.

We do not intentionally request sensitive personal information unless it is necessary, lawful, and appropriately protected.

Applicants should avoid submitting sensitive personal information that is not requested or reasonably necessary for the application process.

C. Website Usage Information

When you visit our website, certain technical information may be collected automatically by our website hosting provider or other services we use.

Depending on the website configuration, this information may include:

• IP address.
• Browser type.
• Device information.
• Pages visited.
• Approximate location inferred from technical information.
• Referring website.
• Basic usage and diagnostic information.

We will only describe or collect analytics, tracking, or similar information in accordance with the tools actually implemented on our website and applicable law.

4. How We Collect Information

We may collect personal information through:

• Our Business Inquiry Form.
• Our Talent Acquisition Form.
• Direct emails and other communications.
• Information you voluntarily provide through our website.
• Website hosting, security, and technical services.
• Cookies or similar technologies, where implemented and permitted.

Our Business Inquiry Form and Talent Acquisition Form are connected to Google Forms and Google Sheets.

Information submitted through these forms may be transmitted to and stored in the Google account and spreadsheets configured to receive responses.

Please review Google's applicable privacy information when using its services.

Optional staffing assistant: If you use the staffing assistant, your brief is sent to Lovable AI after you agree. Its recommendation is a draft for your review, not an automatic form submission. Do not include confidential or sensitive information in an AI brief.

5. Why We Use Your Information

We process personal information for purposes that may include:

Business Inquiries

• Responding to requests for information.
• Understanding business staffing and outsourcing needs.
• Evaluating potential service engagements.
• Communicating about requested services.
• Preparing proposals or discussing potential arrangements.
• Maintaining relevant business records.

Talent Acquisition

• Receiving and reviewing applications.
• Understanding applicants' professional backgrounds and skills.
• Considering applicants for relevant opportunities.
• Communicating about potential opportunities and application-related matters.
• Maintaining talent records for appropriate recruitment and staffing purposes.

Submitting an application does not guarantee employment, an interview, or placement.

Website Operations

• Operating and maintaining the website.
• Improving website functionality and user experience.
• Protecting the website against abuse, fraud, and security threats.
• Responding to requests and enquiries.
• Complying with applicable legal obligations.

We will not use personal information for purposes that are incompatible with the purpose for which it was collected unless an appropriate legal basis permits the further processing.

6. Legal Basis for Processing

Where required by applicable law, we will identify and rely on an appropriate legal basis for processing personal information.

Depending on the circumstances, these bases may include:

• Consent: Where you have freely agreed to a specific processing activity and consent is the appropriate legal basis.
• Pre-contractual steps: Where processing is necessary to respond to a request or take steps at your request before entering into an agreement.
• Contractual necessity: Where processing is necessary to perform a contract with you.
• Legal obligations: Where processing is necessary to comply with applicable law.
• Legitimate interests: Where processing is necessary for a legitimate business purpose and the applicable legal requirements, including the rights and interests of the individual, are satisfied.

The appropriate legal basis will depend on the particular processing activity.

Where processing relies on consent, you may withdraw that consent, subject to applicable law. Withdrawal does not invalidate processing that lawfully occurred before withdrawal.

7. How We Share Personal Information

We do not sell personal information as a business model.

We may disclose personal information where necessary to:

• Service providers that support our website, communications, storage, security, or business operations.
• Google, where its services are used to collect, store, or manage form responses.
• Relevant clients or prospective clients, where sharing an applicant's information is appropriate, necessary, and lawful in connection with a relevant opportunity.
• Professional advisers and authorised personnel who need the information for legitimate business purposes.
• Government authorities, regulators, courts, or other parties where disclosure is required or permitted by law.
• Other parties where you have provided the appropriate consent or another lawful basis applies.

We aim to limit disclosures to information that is relevant and necessary for the stated purpose.

Where appropriate and required, we will implement contractual, organisational, and technical safeguards governing service providers' access to personal information.

8. International Data Transfers

Zorella Workforce intends to serve an international audience.

Depending on the services we use and the location of our clients, applicants, and service providers, personal information may be processed or accessed in countries other than the country in which it was collected.

Where personal information is transferred internationally, we will take the measures required by applicable data protection law.

These measures may include assessing the destination country's protections, using appropriate contractual safeguards, and satisfying other applicable transfer requirements.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, subject to applicable legal obligations.

Retention periods may depend on the type of information, the purpose of processing, the status of a business inquiry or application, and any applicable legal requirements.

Business inquiry records may be retained while an inquiry is being handled and for an appropriate period afterwards for legitimate business, contractual, or legal purposes.

Talent application information may be retained for a reasonable period to review applications and consider relevant opportunities.

Where we no longer need personal information, we will take appropriate steps to delete, anonymise, or securely dispose of it, subject to applicable legal requirements.

Because form responses are stored in Google Sheets, deletion may require action within the relevant spreadsheet and associated systems.

We will establish and apply appropriate retention periods as part of our data management procedures.

10. Data Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss, or destruction.

These measures may include:

• Restricting access to personal information.
• Protecting accounts with appropriate authentication and security controls.
• Limiting spreadsheet access to authorised personnel.
• Using reputable service providers.
• Reviewing access permissions periodically.
• Taking reasonable steps to address suspected security incidents.

No method of electronic transmission or storage is completely secure. We therefore cannot guarantee absolute security.

If a personal data breach occurs, we will take appropriate steps in accordance with applicable legal requirements.

11. Your Privacy Rights

Subject to applicable law, you may have rights concerning your personal information, including the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information in appropriate circumstances.
• Object to certain processing activities.
• Request restriction of processing where applicable.
• Request data portability where the legal requirements are met.
• Withdraw consent where processing relies on consent.
• Lodge a complaint with the relevant data protection authority.

These rights are not absolute in every circumstance. We may need to retain or process certain information where the law permits or requires us to do so.

To exercise an applicable right, contact us using the official business email listed in this Privacy Policy.

We may request reasonable information to verify your identity before responding.

12. Cookies and Similar Technologies

Our website may use cookies or similar technologies that are necessary for functionality, security, preferences, or analytics.

The cookies and tracking technologies actually used will depend on the website's configuration and the third-party services integrated into it.

Where required by law, we will provide appropriate information and obtain consent before placing non-essential cookies or using similar tracking technologies.

You may be able to control cookies through your browser settings or the website's cookie preferences, where available.

Disabling certain cookies may affect website functionality.

We will update this section if additional analytics, advertising, or tracking technologies are introduced.

13. Third-Party Websites and Services

Our website may link to external websites or services, including professional networking platforms and Google services.

Those services operate under their own terms and privacy policies.

We do not control the privacy practices of third-party services and encourage you to review their policies before providing information directly to them.

Our inclusion of a link does not mean that we control or endorse every aspect of the linked service.

14. Children's Privacy

Our website and talent acquisition process are intended for adults seeking business services or professional opportunities.

We do not knowingly collect personal information from children for these purposes.

If we become aware that personal information has been collected from a child in circumstances where it should not have been collected, we will take appropriate steps in accordance with applicable law.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business, website, services, technology, or applicable legal requirements.

The latest version will be published on our website with its updated revision date.

Where required by law, we will provide additional notice or obtain consent for material changes to our processing activities.

16. Contact Us

For questions, concerns, or requests relating to this Privacy Policy or your personal information, contact:

Zorella Workforce

Email: zorellaworkforce@gmail.com