Effective date:
Last updated:
1. Introduction
Welcome to Zorella Workforce.
These Terms of Service ("Terms") govern your access to and use of the Zorella Workforce website, including the information, forms, and services made available through it.
Zorella Workforce focuses on remote staffing, talent sourcing, outsourcing, and business support services, including executive assistance, administrative support, customer support, and business operations support.
In these Terms, "Zorella Workforce," "we," "us," and "our" refer to the operator of the Zorella Workforce website. For questions, contact us at zorellaworkforce@gmail.com.
By accessing or using the website, you agree to comply with these Terms. If you do not agree, you should discontinue use of the website.
2. Purpose of the Website
The website provides information about Zorella Workforce and allows visitors to:
- Learn about our services.
- Submit business inquiries.
- Express interest in remote staffing or outsourcing services.
- Apply to join our talent network.
- Contact us regarding our services and opportunities.
The website is an information and inquiry platform.
Submitting information through the website does not, by itself, establish a contractual relationship, guarantee the availability of a service, or create an employment relationship.
3. Business Inquiries and Service Engagements
Businesses may use the Business Inquiry Form to describe their staffing, outsourcing, or business support requirements.
Submitting an inquiry does not obligate Zorella Workforce to provide services or obligate the submitting business to purchase them.
We may review an inquiry, request additional information, discuss possible arrangements, or decline an engagement.
Any actual service engagement will be subject to mutually agreed terms, which may be documented in a separate service agreement, statement of work, proposal, contract, or other appropriate written arrangement.
Such an agreement may address matters including:
- Scope of services.
- Deliverables and responsibilities.
- Fees and payment terms.
- Staffing arrangements.
- Confidentiality.
- Data protection.
- Intellectual property.
- Termination.
- Liability and other applicable contractual conditions.
Where a separate signed agreement applies, its provisions will govern the specific engagement to the extent of any inconsistency with these website Terms.
4. Talent Applications and Opportunities
Individuals may use the Talent Acquisition Form to express interest in joining the Zorella Workforce talent network.
By submitting an application, you confirm that the information you provide is accurate to the best of your knowledge.
You agree not to submit false qualifications, fabricated employment history, misleading professional information, or documents that you are not authorised to provide.
Submitting an application does not guarantee:
- An interview.
- Acceptance into the talent network.
- Employment.
- Placement with a client.
- A particular salary, rate, or engagement.
- The availability of remote work.
- A specific timeline for receiving a response.
Applications may be reviewed against relevant opportunities and client requirements.
We may contact applicants whose profiles appear suitable for a relevant opportunity, subject to our processes and applicable law.
Any employment, contractor, placement, or other working arrangement will be subject to the applicable agreement and terms governing that arrangement.
Joining the talent network does not, by itself, make an applicant an employee, contractor, agent, or representative of Zorella Workforce.
5. User Responsibilities
When using the website, you agree to:
- Provide accurate and current information.
- Use the website for lawful purposes.
- Avoid submitting information that infringes another person's rights.
- Avoid attempting to gain unauthorised access to the website, its systems, or its data.
- Avoid introducing malicious code or interfering with the website's operation.
- Avoid impersonating another person or organisation.
- Avoid using the website to distribute fraudulent, misleading, or unlawful content.
- Respect applicable intellectual property and confidentiality rights.
We may take reasonable steps to protect the website and our legitimate interests where misuse is identified.
6. Intellectual Property
Unless otherwise indicated, the website's branding, logo, text, design elements, graphics, and other original content are owned by or used with permission by Zorella Workforce.
You may access and use website content for personal, informational, and legitimate business evaluation purposes.
You must not reproduce, distribute, modify, commercially exploit, or represent our protected content as your own without appropriate permission, except where permitted by applicable law.
Third-party trademarks, names, and materials remain the property of their respective owners.
Nothing in these Terms transfers ownership of intellectual property from one party to another.
7. Website Information and Availability
We aim to provide useful and accurate information about Zorella Workforce and its services.
However, website content is provided for general informational purposes.
Service descriptions, potential opportunities, and other information may change as our business develops.
We do not guarantee that every service, staffing arrangement, or opportunity mentioned on the website will be available at all times.
We may update, suspend, modify, or discontinue parts of the website where reasonably necessary.
We will take reasonable steps to maintain website functionality, but we do not guarantee uninterrupted access or the absence of all technical errors.
AI staffing recommendations are drafts for your review, not quotes or assurances of availability.
8. Third-Party Services and Links
The website may use or link to third-party services, including Google Forms, Google Sheets, website hosting providers, and professional networking platforms.
Third-party services operate under their own terms, privacy policies, and technical conditions.
We are not responsible for the independent operation, availability, or policies of services we do not control.
Your use of a third-party service may be subject to additional terms imposed by that provider.
9. Privacy and Personal Information
Your use of the website and submission of personal information are also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, store, and disclose personal information.
You should review that policy before submitting information through our forms.
Nothing in these Terms removes or limits privacy rights that cannot lawfully be excluded or restricted.
10. Fees and Payments
Submitting a business inquiry or talent application through the website does not, by itself, create an obligation to pay a fee.
Any fees for staffing, outsourcing, recruitment, or business support services will be communicated through the relevant proposal, service agreement, or other applicable written terms.
Payment obligations, payment methods, invoicing arrangements, refunds, and cancellation conditions will be governed by the relevant agreement or published policy applicable to the particular service.
We will not treat the mere submission of an inquiry or talent application as acceptance of a paid service.
11. Confidentiality
Visitors should avoid submitting confidential business information or sensitive personal information through general website forms unless the information is reasonably necessary for the inquiry and the submission process is appropriate for that information.
Where a business engagement or other arrangement requires confidentiality obligations, those obligations should be documented in an appropriate separate agreement.
Nothing in these Terms removes any confidentiality obligation imposed by applicable law or a separate agreement.
12. Disclaimers
To the extent permitted by applicable law, the website and its general information are provided on an "as available" basis.
We do not warrant that the website will always be uninterrupted, error-free, or compatible with every device or software configuration.
Information about services or opportunities does not constitute a guarantee of a particular business result, recruitment outcome, employment opportunity, or commercial performance.
Nothing in these Terms excludes a statutory right or protection that cannot lawfully be excluded.
13. Limitation of Liability
To the extent permitted by applicable law, Zorella Workforce will not be liable for indirect or consequential losses arising solely from the use of, or inability to use, the website.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including liability that cannot lawfully be excluded.
Any liability arising from an actual staffing, outsourcing, recruitment, or business support engagement will be governed by the applicable service agreement and relevant law.
This section is not intended to remove any rights or remedies available to users under applicable law.
14. Suspension and Termination of Access
We may restrict or suspend access to the website where reasonably necessary to address security concerns, unlawful activity, misuse, technical problems, or other legitimate operational requirements.
Where appropriate and legally required, we will take reasonable steps to communicate relevant restrictions.
Suspension of website access does not automatically terminate an existing service agreement, which will remain subject to its own terms.
15. Changes to These Terms
We may update these Terms to reflect changes in our website, services, business operations, or applicable legal requirements.
The latest version will be published on our website with an updated revision date.
Where required by law or an applicable agreement, we will provide additional notice of material changes.
Your continued use of the website after updated Terms become effective will be subject to applicable law and any requirements concerning notice or acceptance.
16. Governing Law and Disputes
These Terms are intended to be governed by the laws of the Federal Republic of Nigeria, subject to any mandatory legal protections or jurisdictional requirements that apply to a particular user or transaction.
The parties should seek to resolve disputes arising from the use of the website through good-faith communication where appropriate.
Nothing in this section prevents a party from exercising a legal right or remedy available under applicable law.
17. Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
Any invalid provision will be interpreted or limited as necessary to reflect its lawful purpose where permitted.
18. Entire Agreement
These Terms govern general access to and use of the website.
They do not replace a separate service agreement, employment contract, contractor agreement, recruitment agreement, or other written contract governing a specific engagement.
Where a separate agreement applies, the relevant contractual documents will determine the rights and obligations of the parties to that engagement.
19. Contact Information
For questions concerning these Terms, contact:
Zorella Workforce
Email: zorellaworkforce@gmail.com
Please include sufficient information for us to understand and respond to your request without unnecessarily disclosing sensitive personal information.